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WHAT IS

CONSUMER PROTECTION LAW ABOUT?

Credit reporting agencies must collect, maintain and report your credit and personal information in a responsible manner

Payday Loans Acts provides rights when you borrow from a payday lender.

Cooling-off periods come under Consumer Protection laws Generally it is illegal for a business or individual to give you false information about themselves or the product or service they offer.

 

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Some examples of misrepresentation include:

  • claiming that they have licences, accreditation or certification when they don’t
  • showing false safety certification or accreditation for an item
  • stating that the product is a certain grade, style, model, or quality when it isn’t
  • promising to deliver a service or product when they know or should know that it’s not possible
  • recommending unnecessary repairs or replacements to items

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