HOW TO SPOT MALICIOUS,
If the comments are anonymous, they are probably lies
If the web site only lists public complaints, the comments are usually posted by malicious people and not to be trusted.
There are numerous web sites which purport to "expose" businesses. These sites permit anyone to post anything and they publish it. Holding them responsible is just not practical hence not possible.
They thrive because people love malicious gossip.
Anyone can post lies about anyone or any business on the Internet and there is nothing the target can do. Once posted, these lies live forever.
These poison pen posters are beyond the reach of the courts.
Use your judgment. When you see an attack on a web site, or a business, ask yourself why the poster published it.
If the complaint is anonymous, do not believe it
These review sites live off defamation and thrive on false statements. Once on the internet any false allegation will exist forever.
BEWARE OF COMPANIES THAT PROMISE TO REMOVE BAD POSTINGS.
THEY ARE FRAUDS AND CAN DO NOTHING MUCH TO REMOVE BAD REVIEWS.
One has to wonder if they post the bad comments and then try to get a removal fee from their victim?
THE TRUTH SELDOM
CATCHES UP WITH A LIE