COMPLAIN  ABOUT

BC BILL COLLECTORS

ARE BC BILL COLLECTION AGENCIES OR BILL COLLECTORS MAKING YOUR LIFE MISERABLE?

BRITISH COLUMBIA BC BILL COLLECTORS CANNOT HARASS YOU.

HERE'S HOW TO STOP THEM

THREATS OF LEGAL ACTION

If the collection agency or what appears to be their legal staff make written or verbal threats of legal action, have a lawyer send you a `draft` statement of claim or use other shady tactics report them to the

Law Society of British Columbia

However you should never trust a law society to actually help you.

YOU MAY HAVE A VALID COMPLAINT AGAINST A BC COLLECTION AGENCY IF YOU CAN PROVE ANY OF THE FOLLOWING HAVE OCCURRED

• You have disputed the debt with the debt collector and creditor and continue to be contacted
• You have informed the collection agency that it is not your debt and continue to be contacted
• You have asked to be contacted in writing only and they continue to call
• Collector was threatening and/or intimidating
• Collector was using excessive pressure
• Collector published or threatening to publish your inability to pay
• I did not receive anything in writing prior to receiving calls
• Collector will not disclose his/her identity
• Collector called you at work more than once and you have provided my home contact information
• The collector has called an acquaintance and has asked for information other than your home address and phone number and you have not authorized the collector or creditor to do so in the past
• The collector has called your employer and has asked for more information other than confirming your employment, business title, and address and you have not authorized the creditor to do so in the past
• The collector has called you before 7 am or after 9 pm Monday to Saturday, or before 1 pm or after 5 pm on a Sunday, or on a statutory holiday
• The collector is attempting to collect more than you owe

BC Office of Consumer Affairs.

Canada Trusts

CANLAW